Privacy Policy
Last Updated: 1 February 2026
1. Introduction
Sahara Consultancy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including our accounting, bookkeeping, tax preparation, business registration, and advisory services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us, including:
- Name, email address, phone number, and postal address
- Business information, including company name, ABN/ACN, and business structure
- Financial information necessary for providing accounting and tax services
- Tax file numbers and other government identifiers (collected only when necessary for tax services)
- Bank account details and payment information
- Information provided through contact forms, consultations, and service requests
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Device information and operating system
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide accounting, bookkeeping, tax preparation, and advisory services
- To process business registrations and compliance requirements
- To communicate with you about our services, updates, and important notices
- To respond to your inquiries and provide customer support
- To comply with legal and regulatory obligations, including tax and accounting standards
- To improve our website and services
- To send marketing communications (with your consent)
4. Disclosure of Information
We may share your information with:
- Service Providers: Third-party vendors who assist in providing our services (e.g., cloud accounting software, payment processors)
- Government Agencies: When required by law, including the Australian Taxation Office (ATO) and other regulatory bodies
- Professional Advisors: Legal, financial, or other professional advisors when necessary
- Business Transfers: In connection with any merger, sale, or transfer of assets
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data in transit and at rest
- Secure access controls and authentication
- Regular security assessments and updates
- Staff training on data protection and confidentiality
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal and regulatory requirements (e.g., tax records must be retained for 5-7 years in Australia)
- Resolve disputes and enforce our agreements
7. Your Rights
Under Australian privacy laws, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Sahara Consultancy
Email: admin@saharaconsultancy.com.au
Phone: +61 444 555 6666
Location: Sydney, Australia